Training

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    Training

    Pro’s & con’s

    On-the-job

    • Learning from other workers
    • Mentoring
    • Job rotation
    • Apprenticeships
    • Graduate training
    • Output being produced
    • Relevant learning that will be implemented
    • Cheaper than alternative forms
    • Easy to organise
    • Output may be faulty
    • May be stressful for worker
    • Danger to others
    • Frustrated if not paid

    OFF-THE-JOB

    • Outside the business
    • College/uni
    • Output won’t be affected if mistakes are made
    • Workers learning cannot be distracted by work
    • Customers and image not put at risk
    • No output
    • Expensive if specialists are needed
    • Some tasks can’t be taught away from workplace
    • Timely to organise

    Benefits of training

    Managers:

    • Workers confident, raise production
    • Motivation and satisfied make them more flexible
    • Improve image making more attractive to potential employees

    Employee’s:

    • Reduce anxieties providing more confidence to fulfil role making more production
    • Feel valued, satisfies
    • Less stressed, enjoy wok meaning lower turnover
    • Develop range of skills

    Customer:

    • Better quality
    • Better customer service

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